The Office of the Ombudsperson is an independent office of the B.C. Legislature that listens to and investigates complaints about local and provincial public sector organizations and reports of serious wrongdoing in the provincial government. Seeking to expand their work with the indigenous peoples of BC, they are planning to hire five “part-time regional Ombudsperson Pathfinders to assist with our commitment to improving the quality and availability of ombuds services to Indigenous people through outreach, education, and direct support.”
The five Ombudsperson Pathfinders will be situated throughout British Columbia and will be mandated to:
- Raise awareness and understanding of ombuds services within Indigenous communities across the province;
- Cultivate trust between Indigenous Peoples and the Office of the Ombudsperson;
- Facilitate the making of complaints that fall within the jurisdiction of the Ombudsperson by helping Indigenous people to navigate the ombuds process; and,
- When their issues are outside of the Ombudsperson’s jurisdiction, assist people to identify and access the right complaint system to address their issues.
Anyone interested in this initiative should contact their website: https://bcombudsperson.ca/about-us/our-indigenous-services or contact Jolene Andrew, Indigenous Liaison Officer with the Office of the Ombudsperson. Jolene can be reached by email at JAndrew@bcombudsperson.ca or by phone at 604 318-2855.